Cancellation Policy

We understand that sometimes plans change, and you may need to cancel your order. Please review our cancellation policy below:

Order Cancellations

Timeframe: You may cancel your order within 6 hours of placing it without any penalty. After 6 hours, cancellations may not be possible as your order may already be in process.
How to Cancel: To cancel your order, please contact our customer service team as soon as possible at support@palmerri.com. Please provide your order number and details of the order you wish to cancel.

After 6 Hours

In-Process Orders: Once the 6-hour window has passed, we may not be able to cancel your order as it could already be in process.