Return Policy

We want you to be completely satisfied with your purchase of our recycled denim bags. If for any reason you are not happy with your order, we offer a 15-day return policy starting from the day you receive your product.

To be eligible for a return, your item must be:

• Unused and in its original condition, with all tags attached.
• Undamaged and not subjected to any washing, stains, unusual odors, or alterations.

Important Notes:

• The product must retain all original labels and any additional tags (if applicable).
• Returns will not be accepted if the item is damaged, washed, stained, has unusual smells, or has been altered in any way.

To initiate a return, please contact us at support@palmerri.com with your order number, image of product and reason for return. We will provide you with detailed instructions on how to proceed with the return process.

Please be informed that we do not refund the shipping cost. Return shipping is to be paid by the Buyer.

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