Shipping & Delivery

Once your order is shipped, an email with a tracking number and link for your shipment will be sent. Tracking numbers are not assigned at the time of order. If your order has passed the estimated ship date, and you do not have tracking information, please contact us via support@palmerri.com

FREE SHIPPING CONDITIONS: We offer free shipping on orders of $99 or more. This applies to standard shipping only.

Total Delivery Time = Processing Time + Shipping Time

PROCESSING TIME: 3-5 business days

SHIPPING TIME

Your orders shall be shipped out from our warehouse located in Hanoi, Vietnam.

Shipping carriers: USPS

Region	Commitment timeframe (in normal situation)
North America region (excluded Mexico)	10-20 days
Europe & UK	10-25 days
Australia, New Zealand, Chile and other regions	10-25 days

Kindly note that we shall not provide services to: South Asia (except India), Western Asia and Africa countries and other countries listed in Singapore Designated Individuals and Entities.

If you have any questions or comments, please do not hesitate to contact us.